FAQs & Troubleshooting
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303 Results
- 1Configure and use the Scan to Network feature (For Windows)
- 2Cover is Open
- 3Replace Toner
- 4Replace Drum
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Replace WT (waste toner) Box
- 7Replace Belt
- 8The printer status is Offline or Paused.
- 9Jam Rear
- 10Configure and use the Scan to E-mail Server feature.
- 11The color of your printouts is not what you expected
- 12Load paper in the paper tray
- 13Colored streaks or bands down the page
- 14I can print but cannot scan via network. (For Windows)
- 15Wrinkle
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17Print Unable XX
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19What is Brother iPrint&Scan?
- 20Drum Error (Drum!)
- 21Uneven density appears periodically across the page
- 22Jam Inside
- 23Color misregistration
- 24Print a document securely using the Secure Print feature (Windows)
- 25Small Paper
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27How to identify your Operating System (OS).
- 28Replace PF Kit xx
- 29Curled or wavy
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32No Paper
- 33Carry out calibration to improve the color density
- 34Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 35Colored lines across the page
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37Manual Feed
- 38WT Box End Soon
- 39Colors are light or faint on the whole page.
- 40Print on both sides of the paper (2-sided/duplex Printing).
- 41"Offline" appears on the Status Monitor.
- 42I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 43What driver package format is supported by my Linux distribution?
- 44Adjust color settings by using the custom setting in the printer driver
- 45Replace Fuser
- 46Wireless setup is requesting a WPS PIN to complete the setup
- 47Set up your Brother machine on a wireless network.
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Send a PC-FAX
- 50I cannot save a file downloaded from the Brother support website (For Windows)