When I scan a document using ControlCenter, the scanned file size is too big.

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).