FAQs & Troubleshooting
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372 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace Drum
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.
- 5How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 6The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9Jam Inside
- 10Replace Toner
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 14Jam Rear
- 15Duplex (two-sided) scan
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Curled or wavy
- 19Replace Laser
- 20Replace Fuser
- 21Jam Tray 1 / Jam Tray 2
- 22When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 26What is Brother iPrint&Scan?
- 27Wrinkles or creases
- 28Page skewed
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30Pre-Required Procedures (Linux)
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32Setup and use Brother PC-FAX receiving
- 33I cannot print automatically a document that has different paper sizes.
- 34Toner specks
- 35What driver package format is supported by my Linux distribution?
- 36When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 37Turn the Toner Save mode on or off
- 38Can I print from or scan to Android™ Smartphone?
- 39Set up your Brother machine on a wireless network.
- 40I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 41Document Jam
- 42Jam Duplex
- 43Jam MP Tray
- 44Ghost
- 45Enable the Brother machine's network interface.
- 46The printer status is Offline or Paused.
- 47White lines, bands or ribbing across the page
- 48Hollow print
- 49Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 50I cannot print using my Brother machine on a wireless network (Windows)