FAQs & Troubleshooting
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369 Results
- 51Can I print from or scan to Android™ Smartphone?
- 52How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 53Change the printer driver settings (Windows/macOS)
- 54I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 55I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 56Drum End Soon
- 57Print on labels and envelopes from the MP tray.
- 58My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 59What driver package format is supported by my Linux distribution?
- 60White spots or black spots at 3.7 in. (94 mm) intervals
- 61Toner specks
- 62White lines, bands or ribbing across the page
- 63Reset the network settings to the factory default (video instructions).
- 64Turn the Toner Save mode on or off
- 65I cannot find some option in the Printing preferences. (For Windows)
- 66Discover the MAC address of the Brother network card
- 67No Toner
- 68When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 69What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 70Cover is Open
- 71Install extra memory
- 72I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 73Add your Brother machine with AirPrint (macOS)
- 74When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 75Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 76Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 77Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 78The print speed is slow.
- 79Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 80I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 81Duplex Disabled
- 82Print both sides of paper or a booklet automatically
- 83Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 84I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 85I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 86Manual Feed
- 87I'm using Macintosh. What is the PreScan option used for?
- 88Hollow print
- 89I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 90Adjust the Brother machine's Sleep Time setting
- 91Cannot print after a Windows 10 update (June 2020)
- 92I cannot save a file downloaded from the Brother support website (For Windows)
- 93Configure the boot method through the front panel of my Brother machine.
- 94Can I turn off Deep Sleep Mode?
- 95Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 96Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 97Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 98Configure a cover page for PC-FAX.
- 99Make my copied images lighter or darker.
- 100When I send a fax from the machine, an error "not register." or "not registered." is displayed.