FAQs & Troubleshooting
Popular |
372 Results
- 1Replace Drum
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Jam Inside
- 4Replace Toner
- 5Make my copied images lighter or darker.
- 6Can I turn off Deep Sleep Mode?
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9What is Brother iPrint&Scan?
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Wrinkles or creases
- 12"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 13Page skewed
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 16Ghost
- 17I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 18Faint
- 19Manual Feed
- 20The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.
- 24Jam Rear
- 25No Paper
- 26The printer status is Offline or Paused.
- 27Jam MP Tray
- 28Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 29What driver package format is supported by my Linux distribution?
- 30Jam Duplex
- 31Black toner marks across the page
- 32Lines across the page
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34I cannot print using my Brother machine on a wireless network (Windows)
- 35"Offline" appears on the Status Monitor.
- 36Configure and use the Scan to Network feature (For Windows)
- 37How to identify your Operating System (OS).
- 38Can I print from or scan to Android™ Smartphone?
- 39What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 40Document Jam
- 41Replace Fuser
- 42Set the Brother machine to prevent public access to certain features
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45Configure and use the Scan to E-mail Server feature.
- 46Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 47How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 48Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 49Cover is Open
- 50Why is legal scanning not an option on my Windows XP computer when using the WIA driver?