FAQs & Troubleshooting
Latest |
219 Results
- 108/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 206/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 306/01/2023Delete print jobs from the print queue.
- 405/16/2023I cannot print from my computer via USB.
- 504/26/2023Check the IP addresses of your PC and the Brother machine
- 603/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 703/27/2023Change the printer driver settings (Windows/macOS)
- 803/27/2023The printer status is Offline or Paused.
- 903/17/2023Open the "Scanners and Cameras" and Properties.
- 1002/14/2023Scan a document in Windows 8 and Windows 10.
- 1102/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1212/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1312/13/2022How to identify your Operating System (OS).
- 1411/16/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1511/15/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1611/15/2022Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 1711/07/2022I am experiencing problems sending a fax, what can I do?
- 1810/31/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1910/17/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 2010/12/2022Can I print from DOS applications?
- 2109/12/2022I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 2209/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 2308/22/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 2408/22/2022Configure the Scan to Email Feature (Linux)
- 2508/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2607/26/2022Configure and use the Scan Key Tool (Linux)
- 2707/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 2805/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2904/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3004/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 3104/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3203/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3303/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3401/06/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 3511/10/2021Open the Control Panel (For Windows)
- 3610/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3709/30/2021Uninstall the drivers (Windows)
- 3812/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 3907/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 4007/16/2020Cannot print after a Windows 10 update (June 2020)
- 4107/06/2020Scan using XSane or GIMP (Linux)
- 4207/06/2020Important points for specifying the scan area (Linux)
- 4307/06/2020What driver package format is supported by my Linux distribution?
- 4405/13/2020Configure scan settings without administrator privileges (Linux)
- 4505/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 4605/13/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 4704/16/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 4804/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 4904/06/2020Delete a network scanner entry. (Linux)
- 5004/06/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)