FAQs & Troubleshooting
Popular |
294 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3Can I print from or scan to Android™ Smartphone?
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5The printer status is Offline or Paused.
- 6Scan and save a document in PDF format (Scan to File)
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 11Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 12I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 13What kind of memory can I use?
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15What is Brother iPrint&Scan?
- 16Change the printer driver settings (Windows/macOS)
- 17What is Distinctive Ring and how do I program it?
- 18How do I install additional memory?
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 21Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 22How to identify your Operating System (OS).
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 24When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 25What can happen if the wrong paper is used in your machine.
- 26What driver package format is supported by my Linux distribution?
- 27A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 30Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 31Replace the drum unit.
- 32Protect your Brother machine against unauthorised access over the network
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 35Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 36I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 37The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40My Brother machine makes repeated clicking noises when I try to print.
- 41I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 42Can I use voice mail on the same line as my Brother machine?
- 43How do I improve the copy or fax quality?
- 44I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 45I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 46I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Delete print jobs from the print queue.
- 50Use the Universal Printer Driver for PCL