FAQs & Troubleshooting
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315 Results
- 101In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 102What kind of Media Adapter can I use?
- 103Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 104I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 105Improve poor print quality.
- 106When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 107Can I still receive faxes or calls when the machine is switched off?
- 108How do I adjust the voice volume on the cordless handset of my Brother machine?
- 109I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?
- 110Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 111Wireless setup is requesting a WPS PIN to complete the setup
- 112The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 113How do I clear the message "No Paper Fed" from the display?
- 114Can I print using only the black ink cartridge when the Color cartridges have run out?
- 115I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 116Which E-mail packages are compatible with ControlCenter3?
- 117When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 118Where is the USB port on the machine?
- 119Where can I find my Brother machine's serial number?
- 120I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 121I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 122Send a fax
- 123Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 124I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 125Uninstall the drivers. (Mac OS X 10.5)
- 126Configure and use the Scan Key Tool (Linux)
- 127Cannot print after a Windows 10 update (June 2020)
- 128I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 129I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 130How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 131Set up an outgoing message for Fax/Tel Mode.
- 132Important points you need to confirm before configuring your Brother machine for a wireless network.
- 133Is my Brother machine compatible with third party print servers?
- 134I updated the Web BRAdmin and cannot enable the logging function.
- 135When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 136I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 137I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 138Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 139The LCD displays an error code (number). What does it mean?
- 140How do I print envelopes?
- 141I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 142I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 143Uninstall Scan-key-tool. (Linux)
- 144How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 145I get a TS error when trying to print on a wireless network.
- 146Enable the Brother machine's network interface.
- 147Open the Control Panel (For Windows)
- 148Install the built-in drivers (For Windows 8 and Windows 10)
- 149I cannot print from my computer via USB.
- 150Verify if the Brother machine has a dial tone