FAQs & Troubleshooting
Latest |
274 Results
- 5112/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 5210/15/2020Install PaperPort™ 12SE onto Windows 10.
- 5307/16/2020Cannot print after a Windows 10 update (June 2020)
- 5406/26/2020Adjust the Brother machine's Sleep Time setting
- 5506/04/2020Check Connection
- 5606/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5712/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 5811/14/2019I cannot send a fax using PC-FAX (Windows 10)
- 5910/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 6010/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 6110/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6207/25/2019Black lines down the page
- 6306/27/2019Poor fixing
- 6406/25/2019What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6503/22/2019Protect your Brother machine against unauthorised access over the network
- 6603/07/2019What is Brother iPrint&Scan?
- 6701/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6812/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 6911/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 7011/13/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 7111/13/2018Scan and save a document in PDF format for Macintosh (Scan to File)
- 7211/09/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 7311/09/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 7411/08/2018Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 7511/08/2018Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 7611/08/2018Scan a document and e-mail it as an attachment. (For Windows)
- 7711/08/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 7811/08/2018Scan a text document and convert it into a text file (For Windows)
- 7911/08/2018Scan a document and open the scanned image with a graphics application (For Windows)
- 8011/08/2018Scan a document and open the scanned image with a graphics application (For Macintosh)
- 8111/08/2018Scan and save a document in PDF format for Windows (Scan to File)
- 8211/07/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 8307/23/2018Use the Network Connection Repair Tool (Windows)
- 8407/17/2018MANUAL FEED
- 8507/17/2018What kind of paper can I use?
- 8607/17/2018Print on envelopes, labels, or thick paper from the manual feed slot.
- 8707/17/2018White lines across the page
- 8807/13/2018Hollow print
- 8910/27/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 9009/08/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 9104/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9211/21/2016Replace Toner
- 9308/17/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9408/17/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9508/17/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 9607/15/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 9703/25/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 9803/25/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9903/25/2016Windows 10 Support Information
- 10003/25/2016Possible solutions for print quality issues