- 103/24/2021My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 203/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 302/19/2021I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 402/15/2021The printer status is Offline or Paused.
- 507/16/2020Cannot print after a Windows 10 update (June 2020)
- 604/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 711/25/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 811/19/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 901/29/2013I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.