FAQs & Troubleshooting
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286 Results
- 1Can I use voice mail on the same line as my Brother machine?
- 2Does NC-2200w work with Windows Vista?
- 3What driver package format is supported by my Linux distribution?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5How do I clean white or black spots on printed documents?
- 6I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 7Can I confirm that the FAX was sent correctly?
- 8How can I improve poor print quality ?
- 9How do I factory reset the print server?
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11How can I change the print resolution?
- 12How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
- 13Change the quality of the faxes I send (Fax Resolution).
- 14I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 15How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 16I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 17I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 18I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 19Document Jam
- 20What is Distinctive Ring and how do I program it?
- 21My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23Scan and save a document in PDF format (Scan to File)
- 24Which E-mail packages are compatible with ControlCenter3?
- 25Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 26Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 27My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 28Change the printer driver settings (Windows/macOS)
- 29Can I print from or scan to Android™ Smartphone?
- 30I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 31How do I check if the MFC has faxes in its memory?
- 32"Paper Jam Rear" error appears on the LCD. What should I do?
- 33When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 34What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 35I'm using Macintosh®. What are the settings in the Scanner window used for?
- 36Change or delete a Group stored at a One Touch/Speed Dial.
- 37The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 38Can I set my Brother machine to forward the faxes I receive to another location?
- 39Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 40When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 41How do I know the current network configuration?
- 42Pre-Required Procedures (Linux)
- 43The printer status is Offline or Paused.
- 44I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 45The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 46The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 47When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 48When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 49How do I check if the MFC has faxes in its memory when it has a mechanical problem?
- 50"Paper Jam Inside" error appears on the LCD. What should I do?