FAQs & Troubleshooting
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331 Results
- 1How do I improve my Brother machine's print and copy speeds?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Load paper in the paper tray
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Replace Ink
- 6What is Brother iPrint&Scan?
- 7Can I print from or scan to Android™ Smartphone?
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9How to identify your Operating System (OS).
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
- 13The printer status is Offline or Paused.
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15Load photo paper into my machine.
- 16How do I load envelopes into my machine?
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21My printed documents are missing black.
- 22How do I know which side up my photo paper should be in the tray?
- 23When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 24Scan and save a document in PDF format (Scan to File)
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 29Can I use voice mail on the same line as my Brother machine?
- 30Set up your Brother machine on a wireless network.
- 31Wireless Setup Assistant
- 32What is Ad-hoc mode?
- 33I cannot print using my Brother machine on a wireless network (Mac)
- 34When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 35The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 36How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 37Forward a fax to another fax machine when my machine has a mechanical problem.
- 38I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 39How do I factory reset the network settings?
- 40Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 41When I print, the pages are smudged with ink. What should I do?
- 42Paper Jam
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44Scan multiple pages into one file instead of each scan being saved as a separate file.
- 45I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 46Is my Brother machine compatible with Windows Vista?
- 47Can I confirm that the FAX was sent correctly?
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 50I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.