FAQs & Troubleshooting
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292 Results
- 1One or more of my colors are not printing (blank). What can I do?
- 2Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 3I suddenly can no longer print. My machine is connected locally by USB. Why and what can I do?
- 4When I print, the pages are smudged with ink. What should I do?
- 5Does NC-2200w work with Windows Vista?
- 6The printer status is Offline or Paused.
- 7Can third party ink be used to refill the ink cartridges?
- 8Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 9Where is the USB port on the machine? I can't find it on the back of the unit.
- 10How do I clear Machine Error 46?
- 11Clear the paper jam or printer jam.
- 12The edge of glossy paper is smudged.
- 13Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 14"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 15When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 16How do I know the current network configuration?
- 17Can I print from or scan to Android™ Smartphone?
- 18How do I replace the Ink Cartridge?
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Install the built-in drivers (For Windows 8 and Windows 10)
- 21The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 22I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 23Command List of brscan. (Linux)
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 26Functions supported in the Windows 7 built-in drivers
- 27I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 28I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 29When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 30What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 31I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 32What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 33I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 34I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 35Why can't I print when an ink cartridge is empty?
- 36The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 37The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 38When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 39Can I print using only the black ink cartridge when the Color cartridges have run out?
- 40I am having issues with the paper feed. What can I do?
- 41What kind of Media Adapter can I use?
- 42When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 43When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 44Can I still receive faxes or calls when the machine is switched off?
- 45I'm using Macintosh®. What are the settings in the Scanner window used for?
- 46Pre-Required Procedures (Linux)
- 47Scan and save a document in PDF format (Scan to File)
- 48I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 49Can I use voice mail on the same line as my Brother machine?
- 50Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?