FAQs & Troubleshooting
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109 Results
- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2The printing position of small label is incorrect.
- 3The time on the printer is incorrect.
- 4BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 5How to change the printer code page
- 6How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 7How to load the Media
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10How to adjust the cut position (For Windows)
- 11I cannot install the Windows driver.
- 12How to install the Windows driver via Wi-Fi®/ wired network
- 13What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 14The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 15How to load the Ribbon
- 16(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 17How do I reset Wi-Fi® setting?
- 18Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 19When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 20Using the CommTool (for Windows)
- 21How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 22The label is skipped when printing.
- 23How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 24The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 25How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 26What is the Label List? (P-touch Editor 5.x for Windows)
- 27The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 28The label wraps around the platen roller when using the cutter.
- 29My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 30When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 31The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 32The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 33How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 34How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 35How to open the Devices and Printers window
- 36Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 37How to transfer the print programs or templates using FBPL commands
- 38How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 39I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 40Memory full error occurred.
- 41How to configure your printer by web browser
- 42I cannot connect my machine to the wireless network.
- 43How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 44The power indicator does not light.
- 45How to set up the printer
- 46How to adjust the tear position in BarTender
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How can I connect the printer to my mobile device via Wi-Fi® ?
- 50Printed barcodes cannot be read.