FAQs & Troubleshooting
![]() |
Popular |
110 Results
- 1The left or right side of the label is not printed correctly.
- 2(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 3(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 4Using the CommTool (for Windows)
- 5How to load the Media
- 6How to transfer the print programs or templates using FBPL commands
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8How to set the Direct Thermal or Thermal Transfer Print Methods
- 9Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 10When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 11How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 12How to change the printer code page
- 13How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 14I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 15How to change the speed and density in BarTender
- 16How do I uninstall the printer driver?
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 19How to install the Windows driver via Wi-Fi®/ wired network
- 20My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 21How to load the Ribbon
- 22The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 23How do I clean / maintain my printer?
- 24(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 25Printing is not possible.
- 26Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 27How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 28Printing the printer configuration (Self-test)
- 29How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 30What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 31A security warning appears when accessing Web Based Management via HTTPS.
- 32How to set up the printer
- 33How to open the Devices and Printers window
- 34Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 35The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 36What is the Label List? (P-touch Editor 5.x for Windows)
- 37(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 39How can I connect the printer to my mobile device via Wi-Fi® ?
- 40(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 41Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 42(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 43The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 44The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 45The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 46The time on the printer is incorrect.
- 47I cannot use some functions in BRAdmin Professional 4.
- 48The label wraps around the platen roller when using the cutter.
- 49How to adjust the cut position (For Windows)
- 50BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.