FAQs & Troubleshooting
Latest |
137 Results
- 5106/12/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 5206/12/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 5306/12/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 5406/12/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 5506/12/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5606/12/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5706/12/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 5806/12/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5904/12/2023Where can I find my Brother printer's serial number?
- 6011/21/2022What kinds of software or functions are available for this printer?
- 6106/28/2022How to install Brother software on a computer not connected to the Internet
- 6206/14/2022How do I switch to and use the mass storage mode?
- 6306/14/2022Which interface can I use?
- 6406/14/2022How can I reset the printer?
- 6505/18/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 6604/26/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6704/26/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 6804/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6903/31/2022How to delete the registry information and files related to the printer driver
- 7003/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 7103/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7212/09/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 7312/09/2021How to use P-touch Library
- 7412/09/2021Using the Printer Setting Tool (for Windows)
- 7510/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7608/03/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 7708/03/2021A security warning appears when accessing Web Based Management via HTTPS.
- 7801/29/2021Installing the software (for Windows)
- 7901/13/2021Can I directly operate my printer from a self-developed application software and print a label?
- 8011/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 8110/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 8210/13/2020The power turns off automatically.
- 8309/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8407/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8507/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 8607/03/2020Printed barcodes cannot be read.
- 8705/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 8805/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8905/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9005/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9105/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 9205/13/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 9304/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9412/09/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 9512/09/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 9612/09/2019I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 9712/09/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 9812/09/2019The printing position shifts vertically or horizontally. (Linux®)
- 9912/09/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 10012/09/2019I cannot print from the client computer to the printer on the print server. (Linux®)