FAQs & Troubleshooting
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151 Results
- 1How do I install/change the RD roll?
- 2Where can I find my Brother printer's serial number?
- 3Print free-length labels with the set length (Linux®)
- 4I cannot install the printer driver or print in Windows 11.
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6The Printer Setting Tool does not start.
- 7How do I switch to and use the mass storage mode?
- 8Which interface can I use?
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10What Android™ mobile application can I use?
- 11Installing the software (for Windows)
- 12The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 13(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 15I cannot print after updating the firmware or font data.
- 16When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 17How to set the Cutter
- 18How to set the Head Unit
- 19How to set the Platen Roller
- 20How to use the Paper Size Setup (for Windows)
- 21Using the Device Settings (for Windows)
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 24Printing is not possible. (USB connection)
- 25A security warning appears when accessing Web Based Management via HTTPS.
- 26I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 27Installing the LPR driver and CUPS wrapper driver (Linux®)
- 28(Video) When I print many continuous labels, part of the label data is printed twice.
- 29(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 30How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 31How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 33How to set the Peeler
- 34The printing position shifts vertically or horizontally. (Linux®)
- 35What kinds of software or functions are available for this printer?
- 36What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 37How do I transfer label templates with P-touch Transfer Express?
- 38My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 39The power button does not light up.
- 40I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 41I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 42I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 43Uninstalling the printer drivers (Linux®)
- 44Adding a custom media size for continuous roll (Linux®)
- 45Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 46Can I set a different media width when using an OpenOffice template? (Linux®)
- 47How to install Brother software on a computer not connected to the Internet
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How to open the Devices and Printers window
- 50Using P-touch Template Settings
