FAQs & Troubleshooting
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141 Results
- 1Using the Device Settings (for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How do I transfer label or slip templates?
- 4When printing using the RD roll, the print is out of alignment.
- 5How do I install/change the RD roll?
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7What Android™ mobile application can I use?
- 8The paper settings specified from the server computer are not reflected on the client computer.
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 13How do I uninstall the printer driver?
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15How do I transfer label templates with P-touch Transfer Express?
- 16How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17Printing is not possible. (USB connection)
- 18How do I connect the printer to my computer via Wi-Fi®?
- 19How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 20How to identify your Operating System (OS) for Windows or Mac
- 21What iOS mobile application can I use?
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23How do I reset network setting?
- 24My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 25Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 26The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 27I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 28(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 29How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 30(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 31I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 32When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 33Installing the LPR driver and CUPS wrapper driver (Linux®)
- 34I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 35Using the Printer Setting Tool (for Windows)
- 36(Video) When I print many continuous labels, part of the label data is printed twice.
- 37How to install the rechargeable Li-ion battery
- 38How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 39How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 40How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 41(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 43The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 44Uninstalling the printer drivers (Linux®)
- 45Installing a CA certificate
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47How to open the Devices and Printers window
- 48When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 49How do I disable broadcasting the printer to AirPrint-compatible devices?
- 50Some parts of the label are not printed. (P-touch Editor 5.x for Windows)