FAQs & Troubleshooting
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205 Results
- 1Where can I find my Brother printer's serial number?
- 2Where can I download the latest P-touch Editor for Mac?
- 3How to uninstall the printer driver and software
- 42-color Printing is not possible.
- 5I cannot install the printer driver.
- 6Using the Device Settings (for Windows)
- 7The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 8How can I reset the printer?
- 9What Android™ mobile application can I use?
- 10How to identify your Operating System (OS) for Windows or Mac
- 11Printing is not possible. (USB connection)
- 12Adding a custom media size for continuous tape / roll (Linux®)
- 13I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 14Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 15What is the P-touch Address Book and how can I use it?
- 16How do I connect the printer to my computer using a USB cable?
- 17Where can I download Brother iPrint&Label? (iPrint&Label)
- 18Can I print out the printer settings?
- 19Using the Printer Setting Tool (for Windows)
- 20I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 21What are the cleaning sheets for? When do I use them?
- 22Using the Printer Setting Tool (for Mac)
- 23Information before downloading for Raspbian/Raspbian lite (Linux®)
- 24I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 25I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 26I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 27The power turns off automatically.
- 28Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 29I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 30(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 31I cannot print.
- 32How to open the Devices and Printers window
- 33Installing the software
- 34The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
- 35P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 36Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 37How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 38Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 39Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 42What is the default User ID and Password for BRAdmin Light or Professional?
- 43How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 45How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 46Labels are jammed in the machine or are not ejected correctly after printing.
- 47The printing has poor quality, white lines or streaks.
- 48The label does not feed correctly or the print is skewed to the left or right.
- 49(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
