FAQs & Troubleshooting
Popular |
233 Results
- 1What is the default User ID and Password for BRAdmin Light or Professional?
- 2Which interface cable can I use?
- 3Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 4When printing from an application, the application's "Collate" setting does not work correctly.
- 5Where can I download the latest P-touch Editor for Mac?
- 6How do I transfer label or slip templates?
- 7How do I transfer label templates with P-touch Transfer Express?
- 8I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 9How do I uninstall the printer driver?
- 10How do I reset network setting?
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 13When I print many continuous labels, part of the label data is printed twice.
- 14(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 16How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 20What Android™ mobile application can I use?
- 21How to identify your Operating System (OS) for Windows or Mac
- 22When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 23I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 24What iOS mobile application can I use?
- 25How can I connect the printer to my mobile device via Wi-Fi® ?
- 26I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 27Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 28What do the indicator lights mean?
- 29Printing is not possible. (USB connection)
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31How do I install the software on the computer for wireless network environment temporarily using a USB cable? (for Windows)
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33How to open the Devices and Printers window
- 34How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 35Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 36The paper settings specified from the server computer are not reflected on the client computer.
- 37How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 38How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 39How do I install/change the label roll?
- 40Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 41(Video) Small characters or thin lines are printed faintly.
- 42Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 43P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 44Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 45Where can I download Brother iPrint&Label? (iPrint&Label)
- 46Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 47Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 48How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 49How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 50I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)