FAQs & Troubleshooting
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179 Results
- 1I cannot install the printer driver.
- 2How to uninstall the printer driver and software
- 3Where can I download the latest P-touch Editor for Mac?
- 4Where can I find my Brother printer's serial number?
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 11How do I install/change the label roll?
- 12I got an error while installing the printer driver. (Linux®)
- 13I cannot print.
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15Installing the LPR driver and CUPS wrapper driver (Linux®)
- 16How to identify your Operating System (OS) for Windows or Mac
- 17When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 18Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 19My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 20How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 25I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 26The power button does not light up.
- 27Information before downloading for Raspbian/Raspbian lite (Linux®)
- 28Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 29How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 30Labels are jammed in the machine or are not ejected correctly after printing.
- 31When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 32What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 33P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 34How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 35I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 36The power turns off automatically.
- 37The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 38I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 39How to install Brother software on a computer not connected to the Internet
- 40(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 41Uninstalling the printer drivers (Linux®)
- 42Small characters or thin lines are printed faintly.
- 43Printing is not possible. (P-touch Editor5.3 for Mac)
- 44I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 45Supported File Formats and how to print on Raspbian (Linux®)
- 46What is the Label List? (P-touch Editor 5.x for Windows)
- 47How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 48What are the cleaning sheets for? When do I use them?
- 49P-touch Editor crashes when I open it on my Mac.
- 50Can I set a different media width when using an OpenOffice template? (Linux®)