FAQs & Troubleshooting
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150 Results
- 1Where can I find my Brother printer's serial number?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Where can I download the latest P-touch Editor for Mac?
- 4How do I install/change the label roll?
- 5How to identify your Operating System (OS) for Windows or Mac
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 9When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11How do I uninstall the printer driver?
- 12The power button does not light up.
- 13I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15Information before downloading for Raspbian/Raspbian lite (Linux®)
- 16How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 17Installing the LPR driver and CUPS wrapper driver (Linux®)
- 18Adding a custom media size for continuous tape / roll (Linux®)
- 19The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22I cannot print.
- 23Uninstalling the printer drivers (Linux®)
- 24How to open the Devices and Printers window
- 25Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 26Supported File Formats and how to print on Raspbian lite (Linux®)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Using the Device Settings (for Windows)
- 29The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 30The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 31My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 32How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 33(Video) Small characters or thin lines are printed faintly.
- 34Can I directly operate my printer from a self-developed application software and print a label?
- 35Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 36I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 37Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 38Creating a label with GIMP (Linux®)
- 39Supported File Formats and how to print on Raspbian (Linux®)
- 40(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 42How to delete the registry information and files related to the printer driver
- 43How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 44The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 45Labels are jammed in the machine or are not ejected correctly after printing.
- 46How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 48PostScript data cannot be printed or is printed in the text format. (Linux®)
- 49Print free-length labels with the set length (Linux®)
- 50Some of the print options in OpenOffice do not work. (Linux®)