FAQs & Troubleshooting
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205 Results
- 1The Status LED lamp on the printer is flashing in red.
- 2What iOS mobile application can I use?
- 3What is the default User ID and Password for BRAdmin Light or Professional?
- 4Where can I download the latest P-touch Editor for Mac?
- 5How do I transfer label or slip templates?
- 6I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 10Where can I find my Brother printer's serial number?
- 11How do I reset network setting?
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 15How do I transfer label templates with P-touch Transfer Express?
- 16Printing is not possible. (USB connection)
- 17How to identify your Operating System (OS) for Windows or Mac
- 18I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 19The power button does not light up.
- 20Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 21Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23Which interface cable can I use?
- 24I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26What Android™ mobile application can I use?
- 27Poor print quality when printing on narrow labels. (iPrint&Label)
- 28Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 29I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 30How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 31The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 32How do I install the software from the CD-ROM? (for Mac)
- 33How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 34How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 35How do I install/change the label roll?
- 36I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 37How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 38How to delete the registry information and files related to the printer driver
- 39Where can I download Brother iPrint&Label? (iPrint&Label)
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41The paper settings specified from the server computer are not reflected on the client computer.
- 42My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 43How do I install the software from the CD-ROM? (for Windows)
- 44(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 46How can I create a barcode label? (iPrint&Label)
- 47How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 48I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 49(Video) When I print many continuous labels, part of the label data is printed twice.
- 50While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?