FAQs & Troubleshooting
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73 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 3I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 4How do I install/change the label roll?
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6How do I uninstall the printer driver?
- 7How to delete the registry information and files related to the printer driver
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9How to identify your Operating System (OS) for Windows or Mac
- 10How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 11How to open the Devices and Printers window
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 14How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 15What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 16The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 17Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 18"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 19I connected multiple printers of the same model to one computer but can only print from one of them.
- 20Entering the Product ID is required when I try to download the VM-100. How can I find the Product ID?
- 21How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 22What is the Label List? (P-touch Editor 5.x for Windows)
- 23How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 24How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27Where can I find my Brother printer's serial number?
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 30How do I import Microsoft Outlook contacts information into the P-touch Address Book?
- 31How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 32The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 33I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 34How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 36Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 37The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 38The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 39How can I change the visitor information form of the Self Check in Mode?
- 40How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 43How to use the Numbering function (P-touch Editor 5.x for Windows)
- 44The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 45How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 46How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 47How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 48Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 49How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 50Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
