FAQs & Troubleshooting
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- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Where can I find my Brother printer's serial number?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 7How to delete the registry information and files related to the printer driver
- 8How to identify your Operating System (OS) for Windows or Mac
- 9How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 10(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 15"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 16The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18I cannot install the printer driver or print in Windows 11.
- 19When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 20How to open the Devices and Printers window
- 21How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 22What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 23How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 24How do I install/change the label roll?
- 25I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 26Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 27The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 28The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 29How do I uninstall the printer driver?
- 30(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 31I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 32What is the Label List? (P-touch Editor 5.x for Windows)
- 33How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 34How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 35How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 36I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 41My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 42(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 43The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 44(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 45How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 49I connected multiple printers of the same model to one computer but can only print from one of them.
- 50Can I access a database from multiple computers at the same time?