FAQs & Troubleshooting
Latest |
187 Results
- 5103/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5212/09/2021The paper settings specified from the server computer are not reflected on the client computer.
- 5310/26/2021P-touch Editor crashes when I open it on my Mac.
- 5408/03/2021Small characters or thin lines are printed faintly.
- 5501/14/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 5601/13/2021Can I directly operate my printer from a self-developed application software and print a label?
- 5711/30/2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 5811/27/2020How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 5911/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 6011/27/2020Label Creation Outline
- 6111/25/2020Share your printer in Windows 7 in a network-shared environment.
- 6211/24/2020How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 6311/24/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 6411/18/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 6511/13/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 6611/10/2020How do I install/change the label roll?
- 6711/09/2020How to change the "Auto tape cut" option (for Mac)
- 6811/02/2020I cannot discover the product with the configuration utility.
- 6911/02/2020A different IP address is assigned every time the product is booted.
- 7010/30/2020How do I print the inserted image maintaining its original size?
- 7110/30/2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 7210/21/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 7310/15/2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 7410/13/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 7510/07/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 7610/07/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 7710/07/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 7810/06/2020What are the cleaning sheets for? When do I use them?
- 7909/10/2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 8009/10/2020How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 8109/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8208/28/2020How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 8308/26/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 8408/25/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 8507/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8607/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 8706/12/2020Labels are jammed in the cutter or are not ejected correctly after printing.
- 8806/04/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8906/03/2020When I try to use the database function, an application error occurs.
- 9005/25/2020The power button does not light up or flash.
- 9105/22/2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 9205/22/2020When I print a long label or many labels continuously, printing suddenly stops.
- 9305/21/2020I have an occasional printing problem.
- 9405/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 9505/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 9605/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9705/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9805/18/2020What is the P-touch Address Book and how can I use it?
- 9905/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 10005/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)