I cannot print from my computer via USB.

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

How to identify your Operating System (OS).

I cannot install the printer driver or print in Windows 11.

I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)

I cannot print using my Brother machine on a wireless network (Mac)

I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

Delete print jobs from the print queue.

I cannot print using my Brother machine on a wireless network (Windows)

"Offline" appears on the Status Monitor.

Install the built-in drivers (For Windows 8 and Windows 10)

Change the printer driver settings (Windows/macOS)

The printer status is Offline or Paused.

Open the Status Monitor

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

Can third party ink be used to refill the ink cartridges?

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

Uninstall the drivers. (Mac OS X 10.5)

Check the Node Name of the Brother machine

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Uninstall the Brother Software and Drivers (Windows)

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

Wireless setup is requesting a WPS PIN to complete the setup

I cannot find some option in the Printing preferences. (For Windows)

I cannot save a file downloaded from the Brother support website (For Windows)

I cannot install the driver when using the Driver Install Tool. (Linux)

Open the Control Panel (For Windows)

I get a TS error when trying to print on a wireless network.

Set up your Brother machine on a wireless network.

Cannot print after a Windows 10 update (June 2020)

Adjust the Brother machine's Sleep Time setting

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Enable the Brother machine's network interface.

Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.

Important points you need to confirm before configuring your Brother machine for a wireless network.

Printing/ Scanning with a mobile device

What is Brother iPrint&Scan?

Cooling Down

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

Print the WLAN report.

Use the Network Connection Repair Tool (Windows)

Short Paper

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)