FAQs & Troubleshooting
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121 Results
- 1Check the remaining ink or toner level (Linux)
- 2Replace the Waste Toner Box
- 3Change the printer driver settings (Windows)
- 4Paper is Jammed in the Back of the Machine
- 5Wireless setup is requesting a WPS PIN to complete the setup
- 6The printer status is Offline or Paused.
- 7Add your Brother machine with AirPrint (macOS)
- 8I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 9What is the default password for my BRAdmin or Web Based Management?
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12Replace the Toner Cartridge
- 13What is the default password for my Brother machine?
- 14I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 15My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17Discover the MAC address of the Brother network card
- 18Out of Memory / Print Data Full
- 19I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 20Cannot print after a Windows 10 update (June 2020)
- 21Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 22Adjust color settings by using the custom setting in the printer driver (Windows only)
- 23Drum !
- 24Paper is Jammed in the 2-sided Tray
- 25Paper is Jammed Inside the Machine
- 26Replace the Drum Unit
- 27What is the recommended paper?
- 28Print the Network Configuration Report
- 29When I print images, the quality is not good (Linux)
- 30The downloaded driver's name is different from my machine's name. (Linux)
- 31I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 32Where can I find my Brother machine's serial number?
- 33Uninstall the Brother Software and Drivers (Windows)
- 34I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 35I cannot print using my Brother machine on a wired network (Windows/macOS)
- 36Set up your Brother machine on a wireless network (Windows/macOS)
- 37Media Type Mismatch or Media Mismatch
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Delete print jobs from the print queue.
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41I cannot print from my computer via USB.
- 42Toner Error
- 43Cannot Print ##
- 44Correct the Color Printing
- 45Uneven color density across the page
- 46Clean the Drum Unit
- 47When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 48Reset the Network Settings to the Factory Settings
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50To install the printer driver easily using a tool. (Linux)