FAQs & Troubleshooting
Latest |
182 Results
- 105/28/2024Drum End Soon
- 202/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 302/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 412/04/2023Toner Low
- 508/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 606/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 706/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 806/01/2023Add your Brother machine with AirPrint (macOS)
- 906/01/2023Delete print jobs from the print queue.
- 1005/16/2023I cannot print from my computer via USB.
- 1104/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1204/07/2023I cannot print using my Brother machine on a wireless network (Windows)
- 1303/27/2023"Offline" appears on the Status Monitor.
- 1403/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1503/27/2023Change the printer driver settings (Windows/macOS)
- 1603/27/2023The printer status is Offline or Paused.
- 1702/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 1802/14/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1902/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2001/06/2023Condensation
- 2112/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2212/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 2312/13/2022Open the Status Monitor
- 2412/13/2022How to identify your Operating System (OS).
- 2510/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 2609/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2708/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2808/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2907/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 3006/30/2022Check the Node Name of the Brother machine
- 3106/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3206/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3305/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3404/20/2022Uninstall the Brother Software and Drivers (Windows)
- 3504/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3604/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 3704/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3803/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3903/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4003/10/2022Drum !
- 4102/09/2022Replace Drum
- 4212/14/2021Print both sides of paper or a booklet automatically
- 4311/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4411/15/2021Set up your Brother machine on a wireless network.
- 4511/10/2021Open the Control Panel (For Windows)
- 4610/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 4710/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4803/19/2021I get a TS error when trying to print on a wireless network.
- 4903/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5003/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).