FAQs & Troubleshooting
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182 Results
- 1Load paper in the paper tray
- 2What is Brother iPrint&Scan?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Jam 2-sided
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10The printer status is Offline or Paused.
- 11The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 12My Brother machine could not be found over the network when I installed drivers on my PC.
- 13Jam Rear
- 14Replace Fuser
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Jam Tray / Jam Tray 1 / Jam Tray 2
- 17What is the recommended paper?
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19What is the BRAdmin Professional software used for?
- 20Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 21Can I print from or scan to Android™ Smartphone?
- 22Jam Inside
- 23Turn the Toner Save Mode on or off.
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 28What is Brother Web Connect?
- 29Cannot print after a Windows 10 update (June 2020)
- 30I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Print both sides of paper or a booklet automatically
- 33Replace Laser
- 34Replace Drum
- 35The color of your printouts is not what you expected
- 36Curled or wavy
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 39Adjust color settings by using the custom setting in the printer driver
- 40Replace PF Kit xx
- 41I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 42Jam MP Tray
- 43Add your Brother machine with AirPrint (macOS)
- 44Wireless setup is requesting a WPS PIN to complete the setup
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46Delete print jobs from the print queue.
- 47Reset the print server to the default factory settings.
- 48Install the optional lower tray
- 49Can I print on transparencies e.g. for overhead projectors?
- 50Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?