FAQs & Troubleshooting
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182 Results
- 1Load paper in the paper tray
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4What is the recommended paper?
- 5Replace Drum
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Can I print from or scan to Android™ Smartphone?
- 8Replace Fuser
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11The printer status is Offline or Paused.
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Jam MP Tray
- 14What is Storage PC Print Data using Active Directory®? (Windows)
- 15Condensation
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Jam 2-sided
- 19Jam Rear
- 20How to identify your Operating System (OS).
- 21What can happen if the wrong paper is used in your machine.
- 22Install extra memory
- 23Print on envelopes, labels or thick paper from the MP Tray
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25I cannot print using my Brother machine on a wireless network (Windows)
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27Replace PF Kit xx
- 28Toner Low
- 29Replace Belt
- 30Replace WT Box
- 31Replace Toner
- 32Open the Status Monitor
- 33What driver package format is supported by my Linux distribution?
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Tray 2 Error
- 38Drum Stop
- 39I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 40Print both sides of paper or a booklet automatically
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43Drum !
- 44Jam Inside
- 45Jam Tray / Jam Tray 1 / Jam Tray 2
- 46Turn the Toner Save Mode on or off.
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 50Enable the Brother machine's network interface.