FAQs & Troubleshooting
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246 Results
- 1Replace the Toner Cartridge
- 2Replace Drum
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Paper is Jammed Inside the Machine
- 5"Offline" appears on the Status Monitor.
- 6Use Universal Print (Windows)
- 7Paper is Jammed in the MP tray
- 8Paper is Jammed in the Back of the Machine
- 9Carry out calibration to improve the color density
- 10Clean the Drum Unit
- 11Paper is Jammed in the Paper Tray
- 12Install the optional lower tray
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14Add your Brother machine with AirPrint (macOS)
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17Replace Laser
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19What is Brother iPrint&Scan?
- 20Replace the Waste Toner Box
- 21Print Unable ##
- 22Print both sides of paper or a booklet automatically
- 23Toner Low
- 24Print the Network Configuration Report
- 25(Video) Load A4/Letter paper
- 26I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 27Adjust color settings by using the custom setting in the printer driver
- 28Set up your Brother machine on a wireless network.
- 29Factory Reset
- 30(Video) Set up your Brother machine
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 33How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 34How to identify your Operating System (OS).
- 35The color of your printouts is not what you expected
- 36Replace the Belt Unit
- 37Paper is Jammed underneath the Paper Tray
- 38Replace Fuser
- 39Change the printer driver settings (Windows/macOS)
- 40Out of Memory / Print Data Full
- 41Clean the Corona Wires
- 42I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 43Load and Print Envelopes Using the MP Tray
- 44Load Paper in the Multi‑purpose Tray (MP Tray)
- 45Enable the Brother machine's network interface.
- 46The printer status is Offline or Paused.
- 47Reset the Network Settings to the Factory Settings
- 48I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)