FAQs & Troubleshooting
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179 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Load paper in the paper tray
- 3Jam 2-sided
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5What is Brother iPrint&Scan?
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7The printer status is Offline or Paused.
- 8Jam Rear
- 9Jam MP Tray
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 12Jam Inside
- 13Replace Toner
- 14Replace WT Box
- 15Jam Tray / Jam Tray 1 / Jam Tray 2
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17Install extra memory
- 18Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20Can I print from or scan to Android™ Smartphone?
- 21Toner Error
- 22Install the optional lower tray
- 23I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 26I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28Toner Low
- 29What kind of memory can I use?
- 30What is the recommended paper?
- 31Print on envelopes, labels or thick paper from the MP Tray
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34Enable the Brother machine's network interface.
- 35Adjust color settings by using the custom setting in the printer driver
- 36Change the printer driver settings (Windows/macOS)
- 37I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 38What can happen if the wrong paper is used in your machine.
- 39Reset the print server to the default factory settings.
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43Wrinkle
- 44My Brother machine could not be found over the network when I installed drivers on my PC.
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 47"Offline" appears on the Status Monitor.
- 48I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 49Discover the MAC address of the Brother network card
- 50WT Box End Soon