FAQs & Troubleshooting
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225 Results
- 1Replace Drum
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3(Video) Replace the Toner Cartridge
- 4Paper is Jammed in the Back of the Machine
- 5Paper is Jammed inside the Machine
- 6Print the Network Configuration Report
- 7The printer status is Offline or Paused.
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Set up your Brother machine on a wireless network.
- 10Enable the Brother machine's network interface.
- 11(Video) Connect the cord
- 12Print both sides of paper or a booklet automatically
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14Wireless setup is requesting a WPS PIN to complete the setup
- 15Reset the Network Settings to the Factory Settings
- 16Disable the APIPA protocol.
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Paper is Jammed in the Paper Tray
- 19Add your Brother machine with AirPrint (macOS)
- 20Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 21Drum !
- 22Install the optional lower tray
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25(Video) Load A4/Letter paper
- 26Check the remaining ink or toner level (Linux)
- 27Install the Tower Tray Unit.
- 28Install the Mailbox.
- 29Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 30Restrict the functions available on your Brother machine and the number of prints.
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32(Video) Unpack your Brother machine
- 33Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 34I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 35Important points you need to confirm before configuring your Brother machine for a wireless network.
- 36Paper is Jammed in the 2-sided Tray
- 37I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 38What is the default password for my Brother machine?
- 39Manage Your Network Machine Securely Using Web Based Management
- 40Load and Print on Envelopes Using the MP Tray
- 41Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 42The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 43What is Brother iPrint&Scan?
- 44Print a web page from iPrint&Scan when using an Android™ mobile device.
- 45How to identify your Operating System (OS).
- 46Size Error DX or Size Error 2-sided
- 47Secure Print (Windows®)
- 48Update the Driver or Firmware for your Brother machine
- 49What is the difference between the toner cartridge and the drum unit?
- 50What is the Network Shared printing?