FAQs & Troubleshooting
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226 Results
- 1The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 3Replace Drum
- 4(Video) Load A4/Letter paper
- 5Print the Network Configuration Report
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7(Video) Replace the Toner Cartridge
- 8Paper is Jammed in the Back of the Machine
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10I cannot print on a wireless (Wi-Fi) network (Windows)
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15Paper is Jammed inside the Machine
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18What is Brother iPrint&Scan?
- 19Add your Brother machine with AirPrint (macOS)
- 20(Video) Connect the cord
- 21Reset the Drum Counter
- 22Delete print jobs from the print queue.
- 23Enable the Brother machine's network interface.
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25What is the default password for my Brother machine?
- 26Load and Print on Envelopes Using the MP Tray
- 27(Video) Set up your Brother machine
- 28(Video) Unpack your Brother machine
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30Drum !
- 31How to identify your Operating System (OS).
- 32Print both sides of paper or a booklet automatically
- 33Disable the APIPA protocol.
- 34Print on Both Sides of the Paper (Macintosh)
- 35Print on Both Sides of the Paper (Windows®)
- 36Paper is Jammed in the Paper Tray
- 37Restrict computers that can access the Brother machine.
- 38Reduce Printing Noise
- 39Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 40Set up your Brother machine on a wireless network.
- 41My printer takes a long time to start printing when using Airprint. (iOS 16)
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 44I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 452-sided Disabled
- 46The printer status is Offline or Paused.
- 47Drum End Soon
- 48Jam MP Tray
- 49I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 50After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.