FAQs & Troubleshooting
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214 Results
- 1The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2Replace the Toner Cartridge
- 3Print the Network Configuration Report
- 4Replace Drum
- 5I cannot print using my Brother machine on a wireless network (Mac)
- 6I cannot print on a wireless (Wi-Fi) network (Windows)
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 9(Video) Load A4/Letter paper
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11Paper is Jammed in the Paper Tray
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13Enable the Brother machine's network interface.
- 14How to identify your Operating System (OS).
- 15Restrict computers that can access the Brother machine.
- 16I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 17Uninstall the Brother Software and Drivers (Windows)
- 18Reset the Drum Counter
- 19I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 20Paper is Jammed inside the Machine
- 21Print on Both Sides of the Paper (Windows®)
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23Set up your Brother machine on a wireless network.
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25Paper is Jammed in the Back of the Machine
- 26Print both sides of paper or a booklet automatically
- 27Secure Print (Windows®)
- 28Clean the Drum Unit
- 29Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 30The printer status is Offline or Paused.
- 31What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 32I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 33Jam MP Tray
- 34Manage Your Network Machine Securely Using Web Based Management
- 35Print on Both Sides of the Paper (Macintosh)
- 36Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 37Configure the Store Print Log to Network Settings Using Web Based Management
- 38What is Brother iPrint&Scan?
- 39Toner Low or Prepare New Toner Cartridge
- 40Cannot print after a Windows 10 update (June 2020)
- 41I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 42What is Storage PC Print Data using Active Directory®? (Windows)
- 43(Video) Connect the cord
- 44Discover the MAC address of the Brother network card
- 45Use a Macro from Your Computer (Windows®)
- 46Paper is Jammed in the 2-sided Tray
- 47Reset the Network Settings to the Factory Settings
- 48Access Web Based Management
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 502-sided Disabled