FAQs & Troubleshooting
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214 Results
- 1(Video) Load A4/Letter paper
- 2Replace Drum
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4Reset the Network Settings to the Factory Settings
- 5Enable the Brother machine's network interface.
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7(Video) Replace the Toner Cartridge
- 8What is the default password for my Brother machine?
- 9(Video) Update the Driver or Firmware for your Brother machine
- 10Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 11Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 12(Video) Connect the cord
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14Jam MP Tray
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16What is Brother iPrint&Scan?
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20Setup a Brother machine on a wireless (Wi-Fi) network.
- 21(Video) Unpack your Brother machine
- 22Restrict the functions available on your Brother machine and the number of prints.
- 23Add your Brother machine with AirPrint (macOS)
- 24Manage Multiple Certificates
- 25What kind of envelopes and labels are recommended for printing?
- 26Drum !
- 27Print on Both Sides of the Paper (Windows®)
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29Paper is Jammed in the 2-sided Tray
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31Reset the Drum Counter
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33Protect your Brother machine against unauthorised access over the network
- 34I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 35Paper is Jammed in the Paper Tray
- 36Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 37Access Web Based Management
- 38What is the recommended paper?
- 39Image skewed
- 40Control Printer Driver settings (only available for Windows)
- 41Clean the Drum Unit
- 42Paper is Jammed in the Back of the Machine
- 43After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 44Send an Email with User Authentication
- 45Use a Macro from Your Computer (Windows®)
- 46Envelope creases
- 47My Brother machine is unresponsive.
- 48I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 49Check the remaining ink or toner level (Linux)
- 50Set up your Brother machine on a wireless network.