FAQs & Troubleshooting
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216 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3Paper is Jammed inside the Machine
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Drum !
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Paper is Jammed in the Back of the Machine
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9(Video) Load A4/Letter paper
- 10Paper is Jammed in the Paper Tray
- 11Paper is Jammed in the 2-sided Tray
- 12Reset the Drum Counter
- 13Jam MP Tray
- 14The printer status is Offline or Paused.
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Toner Low or Prepare New Toner Cartridge
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20Set up your Brother machine on a wireless network.
- 21Print on Both Sides of the Paper (Windows®)
- 22Reset the Network Settings to the Factory Settings
- 23Add your Brother machine with AirPrint (macOS)
- 24After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 25Enable the Brother machine's network interface.
- 26What is Brother iPrint&Scan?
- 27Clean the Drum Unit
- 28(Video) Update the Driver or Firmware for your Brother machine
- 29How to identify your Operating System (OS).
- 30Print the Network Configuration Report
- 31What is the recommended paper?
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35(Video) Connect the cord
- 36Load and Print on Envelopes Using the MP Tray
- 37Wrinkles or creases
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39Delete print jobs from the print queue.
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41Install the optional lower tray
- 42(Video) Set up your Brother machine
- 43(Video) Unpack your Brother machine
- 44Load and Print Thick Paper and Labels Using the MP Tray
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Disable the APIPA protocol.
- 47Create or Delete Your Print Profile (Windows®)
- 48Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 492-sided Disabled
- 50What is the default password for my Brother machine?