FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2What driver package format is supported by my Linux distribution?
- 3Install the Brother Mobile Connect application (for mobile device)
- 4I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 5I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Use Universal Print (Windows)
- 8I cannot print on a wireless (Wi-Fi) network (Mac)
- 9(Video) Paper is Jammed in the Paper Tray
- 10Check the remaining ink or toner level (Linux)
- 11How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13What is the default password for my BRAdmin or Web Based Management?
- 14Size Error DX or Size Error 2-sided
- 15I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 16(Video) Set up your Brother machine
- 17"Offline" appears on the Status Monitor. (Windows)
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19I am unable to print from a client PC to a printer on a print server. (Linux)
- 20How to identify your Operating System (OS).
- 21Out of Memory
- 22(Video) Paper is Jammed in the 2-sided Tray
- 23(Video) Paper is Jammed in the Back of the Machine
- 24(Video) Paper is Jammed inside the Machine
- 25My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 26The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 27Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 28Large characters are printed incorrectly. (Linux)
- 29I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 30Wrong Toner or Wrong Toner Cartridge
- 31Control Printer Driver settings (only available for Windows)
- 32My Brother machine could not be found over the network when I installed drivers on my computer.
- 33The printer status is Offline or Paused.
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 35Drum !
- 36Where can I find my Brother machine's serial number?
- 37When I print images, the quality is not good (Linux)
- 38The driver installation finished successfully but I cannot print. (Linux)
- 39To install the printer driver easily using a tool. (Linux)
- 40Wireless setup is requesting a WPS PIN to complete the setup
- 41After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 42Delete print jobs from the print queue.
- 43Discover the MAC address of the Brother network card
- 44Change the printer driver settings (Windows)
- 452-sided Disable or 2-sided Disabled
- 46Drum End Soon
- 47Can I use non-Brother or third party supplies with the Brother machine?
- 48The scanning speed is slow when scanning from my machine. (Windows)
- 49The downloaded driver's name is different from my machine's name. (Linux)
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)