FAQs & Troubleshooting
Latest |
214 Results
- 102/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 202/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 302/07/2024(Video) Unpack your Brother machine
- 402/07/2024(Video) Load A4/Letter paper
- 502/07/2024(Video) Connect the cord
- 602/07/2024(Video) Replace the Toner Cartridge
- 701/10/2024What is the default password for my Brother machine?
- 808/29/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 908/25/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1008/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1107/26/2023Media Type Mismatch or Media Mismatch
- 1207/20/2023Check the firmware version.
- 1306/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1406/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1506/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1606/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1706/01/2023Print both sides of paper or a booklet automatically
- 1806/01/2023Add your Brother machine with AirPrint (macOS)
- 1906/01/2023Delete print jobs from the print queue.
- 2005/16/2023I cannot print from my computer via USB.
- 2104/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2204/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2304/03/2023Change machine settings from your computer.
- 2403/27/2023"Offline" appears on the Status Monitor.
- 2503/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2603/27/2023Change the printer driver settings (Windows/macOS)
- 2703/27/2023The printer status is Offline or Paused.
- 2802/15/2023How to use Driver Deployment Wizard(only available for Windows)
- 2902/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3002/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3112/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3212/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3312/19/2022Toner Low or Prepare New Toner Cartridge
- 3412/13/2022How to identify your Operating System (OS).
- 3511/24/2022Import a Certificate and Private Key
- 3610/24/2022Install a Certificate on Your Brother Machine
- 3710/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3810/13/2022Secure Print (Windows®)
- 3910/12/2022Print the Network Configuration Report
- 4009/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4108/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4208/30/2022Print as a Poster (Windows®)
- 4308/16/2022Print on Both Sides of the Paper (Macintosh)
- 4408/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4507/28/2022Update the Driver or Firmware for your Brother machine
- 4607/26/2022Create or Delete Your Print Profile (Windows®)
- 4707/19/2022Print as a Booklet (Windows®)
- 4807/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4906/30/2022Check the Node Name of the Brother machine
- 5006/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)