FAQs & Troubleshooting
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214 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5(Video) Load A4/Letter paper
- 6Paper is Jammed inside the Machine
- 7Reset the Network Settings to the Factory Settings
- 8What is Brother iPrint&Scan?
- 9Paper is Jammed in the Paper Tray
- 10What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11Add your Brother machine with AirPrint (macOS)
- 12Paper is Jammed in the Back of the Machine
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14Enable the Brother machine's network interface.
- 15Cannot print after a Windows 10 update (June 2020)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17(Video) Unpack your Brother machine
- 18Print the Network Configuration Report
- 19I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 22(Video) Connect the cord
- 23Drum !
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25(Video) Set up your Brother machine
- 26Install the optional lower tray
- 27How to identify your Operating System (OS).
- 28The printer status is Offline or Paused.
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32Media Type Mismatch or Media Mismatch
- 33Toner Low or Prepare New Toner Cartridge
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35Jam MP Tray
- 36Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 37Load and Print on Envelopes Using the MP Tray
- 38What is the default password for my Brother machine?
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40Load and Print Thick Paper Using the Paper Tray
- 41Print on Both Sides of the Paper (Windows®)
- 42Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 43I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 44Paper is Jammed in the 2-sided Tray
- 45Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 46I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 47Print as a Poster (Windows®)
- 48How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 49Install a Certificate on Your Brother Machine
- 50Set Auto Power Off Mode