FAQs & Troubleshooting
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134 Results
- 1Load and Print Thick Paper Using the Paper Tray
- 2(Video) Load A4/Letter paper
- 3Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 4Paper is Jammed in the 2-sided Tray
- 5(Video) Replace the Toner Cartridge
- 6Paper is Jammed in the Back of the Machine
- 7(Video) Set up your Brother machine
- 8Jam MP Tray
- 9Replace Drum
- 10I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 11What kind of envelopes and labels are recommended for printing?
- 12Print on Both Sides of the Paper (Windows®)
- 13Paper is Jammed inside the Machine
- 14Paper is Jammed in the Paper Tray
- 15Drum !
- 16What is the recommended paper?
- 17(Video) Unpack your Brother machine
- 18(Video) Connect the cord
- 19Install the optional lower tray
- 20Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 24Load and Print Thick Paper and Labels Using the MP Tray
- 25Toner Low or Prepare New Toner Cartridge
- 26Image skewed
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Set Auto Power Off Mode
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 302-sided Disabled
- 31The printer status is Offline or Paused.
- 32After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 33Clean the Drum Unit
- 34Envelope creases
- 35What can happen if the wrong paper is used in your machine.
- 36Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 37All black
- 38Reset the Drum Counter
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Reduce Printing Noise
- 41How to identify your Operating System (OS).
- 42Print both sides of paper or a booklet automatically
- 43Clean the Paper Pick-up Rollers
- 44Size Error DX or Size Error 2-sided
- 45Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 46Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48Check the remaining ink or toner level (Linux)
- 49Update the Driver or Firmware for your Brother machine
- 50Print as a Poster (Windows®)