FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Use Universal Print (Mac)
- 3Use Universal Print (Windows)
- 4(Video) Set up your Brother machine
- 5Adjust color settings by using the custom setting in the printer driver (Windows only)
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7How to identify your Operating System (OS).
- 8(Video) Paper is Jammed inside the Machine
- 9Correct the Color Printing
- 10The color of your printouts is not what you expected
- 11Drum !
- 12Add your Brother machine with AirPrint (macOS)
- 13Install the Brother Mobile Connect application (for mobile device)
- 14Change the printer driver settings (Windows)
- 15(Video) Paper is Jammed in the Paper Tray
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18Toner Low
- 19Delete print jobs from the print queue.
- 20Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 21Set up your Brother machine on a wireless network (Windows/macOS)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23The printer status is Offline or Paused.
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25No Paper Tray1
- 26Out of Memory
- 27What is the recommended paper?
- 28When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 29The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32Cannot Detect
- 33What is the default password for my BRAdmin or Web Based Management?
- 34Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 35Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 36What is the default password for my Brother machine?
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38Cannot Print ##
- 39Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 40Update the Driver or Firmware for your Brother machine
- 41I cannot print on a wireless (Wi-Fi) network (Mac)
- 42(Video) Paper is Jammed in the Manual Feed Slot
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 44Color offset
- 45(Video) Paper is Jammed in the Back of the Machine
- 46Ghosting images
- 47Delete a network scanner entry. (Linux)
- 48What driver package format is supported by my Linux distribution?
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50Condensation