FAQs & Troubleshooting
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129 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the Manual Feed Slot
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3(Video) Paper is Jammed in the Back of the Machine
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Wireless setup is requesting a WPS PIN to complete the setup
- 6(Video) Paper is Jammed inside the Machine
- 7(Video) Paper is Jammed in the Paper Tray
- 8How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 9Media Type Mismatch or Media Mismatch
- 10I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 11(Video) Set up your Brother machine
- 12Add your Brother machine with AirPrint (macOS)
- 13What is the default password for my Brother machine?
- 14Use Universal Print (Mac)
- 15Use Universal Print (Windows)
- 16What driver package format is supported by my Linux distribution?
- 17To install the printer driver easily using a tool. (Linux)
- 18Open the Control Panel (For Windows)
- 19How to identify your Operating System (OS).
- 20Toner smears easily
- 21Check the remaining ink or toner level (Linux)
- 22I cannot print using my Brother machine on a wired network (Windows/macOS)
- 23What is the default password for my BRAdmin or Web Based Management?
- 24A security warning appears when accessing Web Based Management via HTTPS.
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Enable the Brother machine's network interface.
- 27Cartridge Error
- 28Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 29I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 30Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 31Horizontal coloured lines appear on the page
- 32I cannot connect my machine to a Windows 11 computer via USB.
- 33I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 34Install the Brother Mobile Connect application (for mobile device)
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37Adjust color settings by using the custom setting in the printer driver (Windows only)
- 38The color of your printouts is not what you expected
- 39Drum !
- 40Toner scatter or toner stain
- 41Large characters are printed incorrectly. (Linux)
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43Set up your Brother machine on a wireless network (Windows/macOS)
- 44What is the difference between the toner cartridge and the drum unit?
- 45I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 46I am unable to print from a client PC to a printer on a print server. (Linux)
- 47Discover the MAC address of the Brother network card
- 48Cannot Print ##
- 49No Toner
- 50Cannot Detect