FAQs & Troubleshooting
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277 Results
- 1(Video) Replace the Toner Cartridge
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Replace the Drum Unit
- 6The printer status is Offline or Paused.
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8Toner Low
- 9Replace the Waste Toner Box
- 10Paper is Jammed in the Back of the Machine
- 11Paper is Jammed in the Manual Feed Slot
- 12What is Brother iPrint&Scan?
- 13Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 14(Video) Set up your Brother machine
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17Paper is Jammed in the Paper Tray
- 18No Paper / No Paper T1
- 19Brother iPrint&Scan cannot find my Brother machine (macOS)
- 20Paper is Jammed Inside the Machine
- 21The color of your printouts is not what you expected
- 22Add your Brother machine with AirPrint (macOS)
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24Paper is Jammed underneath the Paper Tray
- 25Set up your Brother machine on a wireless network.
- 26The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 27How to identify your Operating System (OS).
- 28Adjust color settings by using the custom setting in the printer driver
- 29Reset Your Brother Machine
- 30Scan multiple pages into one file instead of each scan being saved as a separate file.
- 31My Brother machine could not be found over the network when I installed drivers on my computer.
- 32No Toner
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34(Video) Unpack your Brother machine
- 35Calibrate Color Output
- 36Replace Fuser
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 39Toner scatter or toner stain
- 40Replace the Belt Unit
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43Drum !
- 44Scan Using Secure Function Lock 3.0
- 45What is the recommended paper?
- 46(Video) Connect telephone line and power cords
- 47Cover is Open
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49Load and Print on Envelopes in the Manual Feed Slot
- 50Print the Network Configuration Report