FAQs & Troubleshooting
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231 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3Replace the Waste Toner Box
- 4Paper is Jammed in the Manual Feed Slot
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Paper is Jammed in the Back of the Machine
- 7Paper is Jammed Inside the Machine
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Toner Low
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Paper is Jammed underneath the Paper Tray
- 13Drum !
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 16The color of your printouts is not what you expected
- 17Adjust color settings by using the custom setting in the printer driver
- 18Replace the Belt Unit
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 21The printer status is Offline or Paused.
- 22Print Unable ##
- 23Paper is Jammed in the Paper Tray
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25Replace Fuser
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 28Cover is Open
- 29(Video) Load an Envelope (Manual Feed Slot)
- 30Load and Print Paper in the Manual Feed Slot
- 31What is Brother iPrint&Scan?
- 32How to identify your Operating System (OS).
- 33Registration or Registration failed.
- 34Calibrate Color Output
- 35I cannot print on a wireless (Wi-Fi) network (Windows)
- 36Print the Network Configuration Report
- 37Add your Brother machine with AirPrint (macOS)
- 38What is the recommended paper?
- 39Cartridge Error
- 40Manual Feed
- 41Load and Print on Labels in the Manual Feed Slot
- 42Set up your Brother machine on a wireless network.
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44Load and Print on Envelopes in the Manual Feed Slot
- 45Print as a Poster (Windows)
- 46Enable the Brother machine's network interface.
- 47Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 48Change the printer driver settings (Windows/macOS)
- 49Clean the Drum Unit
- 50Vertical colored streaks or bands appear on the page