FAQs & Troubleshooting
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225 Results
- 1(Video) Replace the Toner Cartridge
- 2Print as a Poster (Windows)
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4Replace the Drum Unit
- 5Reset the Drum Counter
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 8The printer status is Offline or Paused.
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Adjust color settings by using the custom setting in the printer driver
- 11Set up a Brother machine and your mobile device on a wireless network
- 12Paper is Jammed in the Back of the Machine
- 13Add your Brother machine with AirPrint (macOS)
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15Factory Reset
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18Set up your Brother machine on a wireless network.
- 19Paper is Jammed in the Manual Feed Slot
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21Print the Network Configuration Report
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26Calibrate Color Output
- 27Paper is Jammed in the Paper Tray
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Toner Low
- 30Check the remaining ink or toner level (Linux)
- 31How to identify your Operating System (OS).
- 32Replace PF Kit xx
- 33No Toner
- 34No Paper / No Paper T1
- 35Paper is Jammed Inside the Machine
- 36Reset the Network Settings to the Factory Settings
- 37Enable the Brother machine's network interface.
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 39(Video) Set up your Brother machine
- 40(Video) Unpack your Brother machine
- 41What is Brother iPrint&Scan?
- 42The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 43Paper is Jammed underneath the Paper Tray
- 44Brother iPrint&Scan cannot find my Brother machine (macOS)
- 45Print both sides of paper or a booklet automatically
- 46Manual Feed
- 47I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 48Load and Print on Envelopes in the Manual Feed Slot
- 49Change the printer driver settings (Windows/macOS)
- 50I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?