FAQs & Troubleshooting
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Latest |
113 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 110/15/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 209/24/2024Use Universal Print (Mac)
- 309/24/2024Use Universal Print (Windows)
- 408/27/2024Where can I download Brother iPrint&Scan application for Mac?
- 505/29/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 605/28/2024Toner Low or Prepare New Toner Cartridge
- 705/28/2024Drum End Soon
- 805/24/2024What is the default password for my Brother machine?
- 905/24/2024What is the default password for my BRAdmin or Web Based Management?
- 1002/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1102/08/2024(Video) Paper is Jammed in the 2-sided Tray
- 1202/08/2024(Video) Paper is Jammed inside the Machine
- 1302/08/2024(Video) Paper is Jammed in the Back of the Machine
- 1402/08/2024(Video) Paper is Jammed in the Output Paper Tray
- 1502/08/2024(Video) Paper is Jammed in the Paper Tray
- 1601/15/2024Reset the Drum Counter *
- 1701/15/2024Access Web Based Management *
- 1801/15/2024Print the WLAN Report *
- 1901/15/2024Paper is Jammed in the Paper Tray *
- 2001/15/2024Clean the Corona Wire *
- 2101/15/2024Replace the Drum Unit *
- 2201/15/2024Reset the Network Settings to the Factory Settings *
- 2301/15/2024Replace the Toner Cartridge *
- 2401/15/2024Print the Network Configuration Report *
- 2501/15/2024Clean the Drum Unit *
- 2601/15/2024Paper is Jammed in the 2-sided Tray *
- 2701/15/2024Paper is Jammed in the Back of the Machine *
- 2801/15/2024Paper is Jammed inside the Machine *
- 2909/29/2023(Video) Load an Envelope (Manual Feed Slot)
- 3009/29/2023Ghosting images
- 3109/22/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3209/14/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3309/07/2023Wrong Toner or Wrong Toner Cartridge
- 3409/07/2023Media Mismatch
- 3509/07/2023Self-Diagnostic
- 3609/06/2023Toner Ended
- 3709/06/2023Manual Feed
- 3809/05/2023(Video) Set up your Brother machine
- 3909/04/2023Size Error DX
- 4008/31/2023What is the recommended paper?
- 4108/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4207/27/2023I get a TS error when trying to print on a wireless network.
- 4307/26/2023Cannot Detect
- 4407/20/2023Check the firmware version.
- 4507/20/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4607/20/2023Poor fixing
- 4707/20/2023Toner specks
- 4807/20/2023Black lines down the page
- 4907/05/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 5006/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
