FAQs & Troubleshooting
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284 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3(Video) Paper is Jammed inside the Machine
- 4The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5Cannot Detect
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8(Video) Paper is Jammed in the Back of the Machine
- 9I cannot print on a wireless (Wi-Fi) network (Windows)
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11Toner Low or Prepare New Toner Cartridge
- 12What is Brother iPrint&Scan?
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14(Video) Connect telephone line and power cords
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16The printer status is Offline or Paused.
- 17Setup a Brother machine on a wireless (Wi-Fi) network.
- 18Add your Brother machine with AirPrint (macOS)
- 19(Video) Load A4/Letter paper
- 20(Video) Paper is Jammed in the Paper Tray
- 21Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 22(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24(Video) 2-sided Disable or 2-sided Disabled
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26(Video) Unpack your Brother machine and install the toner cartridge
- 27Enable the Brother machine's network interface.
- 28How to identify your Operating System (OS).
- 29Set up your Brother machine on a wireless network.
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31(Video) Manual Feed
- 32(Video) Reset the Network Settings to the Factory Settings
- 33Brother iPrint&Scan cannot find my Brother machine (macOS)
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35Delete print jobs from the print queue.
- 36(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 37Enlarge or Reduce Copied Images
- 38What driver package format is supported by my Linux distribution?
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 41Drum End Soon
- 42Reset the Drum Counter
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44(Video) Load Paper in the Paper Tray
- 45(Video) Cannot Detect
- 46Scan multiple pages into one file instead of each scan being saved as a separate file.
- 47(Video) Print the Network Configuration Report
- 48Manual Feed
- 49Update the Driver or Firmware for your Brother machine
- 50What is the default password for my Brother machine?