FAQs & Troubleshooting
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290 Results
- 1(Video) Replace the Toner Cartridge
- 2What is the default password for my Brother machine?
- 3Replace Drum
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Paper is Jammed inside the Machine
- 6The printer status is Offline or Paused.
- 7I cannot print on a wireless (Wi-Fi) network (Windows)
- 8(Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Wireless setup is requesting a WPS PIN to complete the setup
- 10Toner Low or Prepare New Toner Cartridge
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12(Video) Load A4/Letter paper
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 14(Video) Paper is Jammed in the 2-sided Tray
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17Update the Driver or Firmware for your Brother machine
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19Add your Brother machine with AirPrint (macOS)
- 20Print on envelopes, labels, or thick paper from the manual feed slot.
- 21(Video) Update the Driver or Firmware for your Brother machine
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23(Video) Paper is Jammed in the Back of the Machine
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27Reset Your Brother Machine
- 28(Video) Paper is Jammed in the Paper Tray
- 29How to identify your Operating System (OS).
- 30No Toner
- 31What is the recommended paper?
- 32My Brother machine is unresponsive.
- 33(Video) Add your Brother machine with AirPrint (macOS)
- 34Brother iPrint&Scan cannot find my Brother machine (macOS)
- 35(Video) Set up your Brother machine on a wireless network.
- 36Manual Feed
- 37Set up your Brother machine on a wireless network.
- 38(Video) Connect telephone line and power cords
- 39(Video) Load an Envelope (Manual Feed Slot)
- 40Printing/ Scanning with a mobile device
- 41What is Brother iPrint&Scan?
- 42(Video) Reset the Network Settings to the Factory Settings
- 43Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 44(Video) Reset Your Brother Machine
- 45Print Unable XX
- 46Print the Network Configuration Report
- 47Reset the Drum Counter
- 48Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 49(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 50(Video) Clean the Drum Unit Using Drum Dot Print