FAQs & Troubleshooting
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194 Results
- 1What is the default password for my BRAdmin or Web Based Management?
- 2My Brother machine could not be found over the network when I installed drivers on my computer.
- 3(Video) Update the Driver or Firmware for your Brother machine
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Paper is Jammed in the 2-sided Tray
- 6(Video) Set up your Brother machine
- 7(Video) Replace the Toner Cartridge
- 8I cannot print on a wireless (Wi-Fi) network (Windows)
- 9(Video) Load A4/Letter paper
- 10How to identify your Operating System (OS).
- 11(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12(Video) Paper is Jammed inside the Machine
- 13Can I use non-Brother or third party supplies with the Brother machine?
- 14Add your Brother machine with AirPrint (macOS)
- 15I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17Cartridge Error
- 18(Video) Load an Envelope (Manual Feed Slot)
- 19Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Create a Certificate Signing Request (CSR)
- 22Manage Multiple Certificates
- 23(Video) Connect the cord
- 24Delete print jobs from the print queue.
- 25The printer status is Offline or Paused.
- 26Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 27(Video) Paper is Jammed in the Back of the Machine
- 28(Video) Paper is Jammed in the Paper Tray
- 29Print on envelopes, labels or thick paper from the Manual feed slot
- 30I cannot install the driver when using the Driver Install Tool. (Linux)
- 31Manage Your Network Machine Securely Using Web Based Management
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Install the Brother Mobile Connect application (for mobile device)
- 34I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 35I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 36Import a Certificate and Private Key
- 37TONER ENDED
- 38Manual Feed
- 39Reset Your Brother Machine
- 40Change the Language on the LCD
- 41Print the Network Configuration Report
- 42My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 43What is the default password for my Brother machine?
- 44I cannot find some options in the Print dialog box (macOS 11 or later)
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46Set up your Brother machine on a wireless network.
- 47Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 48Send an Email with User Authentication
- 49I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 50(Video) Unpack your Brother machine and install the toner cartridge