FAQs & Troubleshooting
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174 Results
- 1(Video) Replace Toner
- 2Replace Drum
- 3Jam Inside (With Video Instructions)
- 4Jam Rear
- 5Manual Feed
- 6Jam 2-sided
- 7My Brother machine could not be found over the network when I installed drivers on my PC.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Drum !
- 10The printer status is Offline or Paused.
- 11"Offline" appears on the Status Monitor.
- 12Jam Tray (1)
- 13(Video) Load paper (Legal)
- 14What is Toner Continue Mode?
- 15Toner Low or Prepare New Toner Cartridge
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17What is Brother iPrint&Scan?
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19Set up your Brother machine on a wireless network
- 20Turn the Toner Save Mode on or off.
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23How to identify your Operating System (OS).
- 24Reset the print server to the default factory settings.
- 25I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 26Enable the Brother machine's network interface.
- 27(Video) Load paper
- 28Size Error DX or Size Error 2-sided
- 29Load paper in the paper tray
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31Add your Brother machine with AirPrint (macOS)
- 32(Video) Set up your Brother machine
- 332-sided Disabled
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 38Print the Network Configuration Report
- 39(Video) Connect the power cord
- 40Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 41Change the printer driver settings (Windows/macOS)
- 42Drum End Soon
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44(Video) Update the Driver or Firmware for your Brother machine
- 45Clean the drum unit
- 46(Video) Load an Envelope (Manual Feed Slot)
- 47Print both sides of paper or a booklet automatically
- 48(Video) Unpack your Brother machine
- 49Delete print jobs from the print queue.
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).