FAQs & Troubleshooting
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173 Results
- 1(Video) Replace Toner
- 2Jam Inside (With Video Instructions)
- 3Replace Drum
- 4My Brother machine could not be found over the network when I installed drivers on my PC.
- 5Manual Feed
- 6Jam Rear
- 7Jam 2-sided
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Drum !
- 10Jam Tray (1)
- 11"Offline" appears on the Status Monitor.
- 12What is Toner Continue Mode?
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14(Video) Load paper
- 15I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 16What is Brother iPrint&Scan?
- 17Set up your Brother machine on a wireless network
- 18The printer status is Offline or Paused.
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20Toner Low or Prepare New Toner Cartridge
- 21(Video) Load paper (Legal)
- 22Enable the Brother machine's network interface.
- 23Print the Network Configuration Report
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25(Video) Set up your Brother machine
- 26Reset the print server to the default factory settings.
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29Turn the Toner Save Mode on or off.
- 30Add your Brother machine with AirPrint (macOS)
- 31How to identify your Operating System (OS).
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33Print both sides of paper or a booklet automatically
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35Size Error DX or Size Error 2-sided
- 36Change the printer driver settings (Windows/macOS)
- 372-sided Disabled
- 38Load paper in the paper tray
- 39Can I print from and scan to iPhone, iPod touch and iPad?
- 40Clean the drum unit
- 41How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 42What is AirPrint?
- 43Drum End Soon
- 44Print on envelopes, labels or thick paper from the Manual feed slot
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46(Video) Connect the power cord
- 47(Video) Load an Envelope (Manual Feed Slot)
- 48I cannot print from my computer via USB.
- 49Set up a Brother machine and your mobile device on a wireless network
- 50Self-Diagnostic