FAQs & Troubleshooting
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212 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Paper is Jammed inside the Machine
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Replace Drum
- 5Wireless setup is requesting a WPS PIN to complete the setup
- 6(Video) Paper is Jammed in the Back of the Machine
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Paper is Jammed in the Paper Tray
- 10Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 11The printer status is Offline or Paused.
- 12(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15(Video) Set up your Brother machine
- 16Add your Brother machine with AirPrint (macOS)
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18(Video) Load A4/Letter paper
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20(Video) Cannot Detect
- 21Set up your Brother machine on a wireless network.
- 22Toner Low or Prepare New Toner Cartridge
- 23Manual Feed
- 24Cartridge Error
- 25What is Brother iPrint&Scan?
- 26How to identify your Operating System (OS).
- 27Cannot Detect
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 31Drum !
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34Reset Your Brother Machine
- 35(Video) Unpack your Brother machine and install the toner cartridge
- 36Print the Network Configuration Report
- 37(Video) Connect the cord
- 38Change the printer driver settings (Windows/macOS)
- 39Reset the Network Settings to the Factory Settings
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41Set up a Brother machine and your mobile device on a wireless network
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44"Offline" appears on the Status Monitor.
- 45What is Toner Continue Mode?
- 46I cannot print from my computer via USB.
- 47Clean the Drum Unit Using Drum Dot Print
- 48The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50What is the recommended paper?